FAQs


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A white triangle with a shadow on a white background.

FREQUENTLY ASKED QUESTIONS

  • What types of plumbing services do you offer?

    We provide a wide range of plumbing services, including water heater installation, drain cleaning, pipe repairs, leak detection, and sewer line repairs. Whether it's routine maintenance or a plumbing emergency, we've got you covered.

  • Are you available for emergency plumbing services?

    Yes! We offer 24/7 emergency plumbing services to ensure you get the help you need when unexpected issues arise. Just give us a call, and we'll be there promptly to resolve the problem.

  • Do you charge a trip fee for service calls?

    No, we never charge trip fees. We believe in fair and transparent pricing, so you only pay for the services you need.

  • Why should I choose J & G Plumbing Services?

    We are led by a Responsible Master Plumber with extensive experience, ensuring high-quality workmanship. Our services are affordable, we’re available 24/7 for emergencies, and we make scheduling easy and hassle-free.

  • What plumbing services do you specialize in?

    Master Plumbing Solutions offers a full range of services, including residential and commercial plumbing, drain cleaning, leak detection, water heater installation, sewer line repair, gas line services, and more.

  • How often should I schedule drain cleaning to prevent clogs?

    We recommend professional drain cleaning at least once a year to prevent buildup, eliminate odors, and maintain smooth water flow. For commercial properties, more frequent cleaning may be necessary.

  • What are the signs that my pipes need repair or replacement?

    Common signs include low water pressure, discolored water, frequent leaks, and visible corrosion. Our pipe repair services address minor issues, while repiping may be needed for extensive damage.

  • Do you install and service water filtration systems?

    Yes, we install and maintain water filtration systems to remove contaminants, improve water quality, and provide safe, clean drinking water for homes and businesses.

  • What should I do if my toilet keeps running or won’t flush properly?

    A constantly running toilet or frequent clogs may indicate a faulty flapper, worn-out parts, or a deeper plumbing issue. Our toilet repair and installation services ensure proper function and efficiency.

  • How do I know if my home needs a backflow prevention device?

    If your home has an irrigation system, a fire sprinkler system or is located in an area with fluctuating water pressure, a backflow prevention device is essential to protect your clean water supply.

  • What are the benefits of hydro jetting over traditional drain snaking?

    Hydro jetting is more effective than snaking because it completely removes grease, scale, and debris from pipes, preventing future clogs and improving overall pipe health.

  • When should I replace my garbage disposal instead of repairing it?

    If your garbage disposal frequently jams, makes loud noises, leaks, or struggles to grind food waste effectively, it may be time for a replacement. We offer professional garbage disposal installation services.